1. Introduction
Welcome to ChristChurch Casino. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. By accessing or using our site at youmebear.com, you consent to the practices described in this policy.
2. Information We Collect
We collect the following types of information:
a. Personal Information
- Full name
- Date of birth
- Residential address
- Email address
- Phone number
- Government-issued ID for verification (e.g., passport or driver’s license)
b. Financial Information
- Payment method details (credit/debit card, e-wallets, etc.)
- Transaction history
- Deposit and withdrawal data
c. Technical Information
- IP address
- Device type and browser
- Operating system
- Usage data (pages visited, time spent, etc.)
- Cookies and tracking data
d. Communication Data
- Customer support inquiries
- Emails and messages exchanged with us
3. How We Use Your Information
We use your information for the following purposes:
- To verify your identity and comply with legal requirements
- To create and manage your player account
- To process deposits, withdrawals, and bets
- To prevent fraud, money laundering, and other illegal activities
- To provide customer support
- To send account-related notifications and promotional offers (with consent)
- To analyze website usage and improve our services
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Your consent
- Performance of a contract (e.g., user agreement)
- Legal obligations (e.g., anti-money laundering laws)
- Legitimate interests (e.g., fraud prevention, marketing)
5. Sharing Your Information
We may share your information with:
- Payment processors and banking institutions
- Identity verification and KYC (Know Your Customer) providers
- Regulatory and legal authorities, when required
- Marketing and analytics partners (with your consent)
- Third-party service providers (hosting, security, etc.)
All third parties are bound by strict confidentiality agreements and data protection standards.
6. International Transfers
Some of our third-party providers may be located outside New Zealand. In such cases, we ensure your data is protected by appropriate safeguards in accordance with applicable privacy laws.
7. Data Retention
We retain your data:
- For as long as your account is active
- For as long as required to comply with legal obligations (typically 7 years)
- For dispute resolution or fraud prevention purposes
You may request account deletion, but we may need to retain certain data to meet regulatory obligations.
8. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal information.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your personal information.
- Restriction: Limit how we use your data.
- Objection: Object to data processing in certain cases (e.g., direct marketing).
- Portability: Request transfer of your data to another service provider.
To exercise your rights, contact us at [email protected].
9. Cookies and Tracking Technologies
We use cookies to:
- Enhance website performance
- Remember user preferences
- Analyze site usage and behavior
- Deliver personalized content and promotions
You can manage cookie preferences through your browser settings.
For more details, refer to our [Cookie Policy].
10. Security Measures
We implement robust security practices to protect your data, including:
- SSL encryption
- Two-factor authentication (2FA)
- Secure servers and data centers
- Access controls and regular audits
Despite our efforts, no method of online transmission or storage is 100% secure.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. You are encouraged to review the policy periodically.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:
ChristChurch Casino
Email: [email protected]
Address: 101 West Plains Road, West Plains 9874, New Zealand
